Definitions
For the purposes of this Shipping Policy:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our”) refers to CROP GROWTH SDN.BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to CROP GROWTH SDN.BHD., accessible from crpgrow.com.
- “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Shipping Area
We currently provide shipping within Malaysia only. We do not offer international shipping.
Shipping Fee
Free shipping is provided for all orders within Malaysia. No additional shipping fee will be charged at checkout.
Delivery Time
Orders will be delivered within 7 days after the order has been processed and confirmed.
Please note that delivery times may vary depending on the delivery location, courier service, public holidays or circumstances beyond our control.
Overnight or next-day delivery is not available.
Order Processing
Orders will be processed after payment has been successfully confirmed. Customers are responsible for providing accurate and complete delivery information.
Delivery Issues
If you experience any issue with your delivery, please contact us as soon as possible:
Email: crop_growth@outlook.com
Phone: 011-2075 5213
Business Hours: Monday–Friday, 9:00 AM–6:00 PM
Company: CROP GROWTH SDN.BHD.
Website: crpgrow.com
Address: NO.33B, JALAN BANDAR CEMERLANG 1, BANDAR CEMERLANG, 81800 ULU TIRAM JOHOR